Privacy Policy

Last Updated: 20/10/2024

ERP Rocket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services. By using ERP Rocket’s website and services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect several types of information from and about users of our services, including:

a. Personal Information

   - Account Information: When you register, we may collect your name, email address, phone number, and other information necessary for your account setup and access.

   - Billing Information: If you make a purchase, we may collect payment information such as credit card details and billing addresses, handled through secure third-party payment processors.

b. Non-Personal Information

   - Usage Data: We may collect information about how you use our services, including IP address, browser type, device information, pages viewed, and the date and time of each visit.

   - Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our site, enhance your experience, and analyze usage.

2. How We Use Your Information

ERP Rocket may use the information we collect for the following purposes:

   - To Provide Services: To manage your account, process transactions, and provide customer support.

   - To Improve Our Services: To understand how our users interact with our website, to improve functionality, and to develop new features.

   - Marketing and Communication: To send newsletters, promotions, and other marketing materials if you opt-in to such communications. You can opt out of marketing emails at any time.

   - Legal Compliance and Protection: To comply with legal obligations, protect our rights, and respond to lawful requests and legal processes.

 3. How We Share Your Information

We may share your information with third parties in certain situations, including:

   - Service Providers: We may share your information with third-party vendors who assist us with business operations, including payment processing, data analysis, and email delivery.

   - Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred as part of the transaction.

   - Legal Requirements: We may disclose your information to comply with legal obligations or to protect ERP Rocket, our users, or others from harm.

 4. Data Security

We implement security measures to protect your information. However, no transmission or storage system is fully secure, and we cannot guarantee the absolute security of your information. Please keep your account details secure and notify us immediately of any unauthorized access.

5. Data Retention

We retain your information as long as needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

   - Access and Correction: You may access and update your personal information by logging into your account or contacting us directly.

   - Deletion: You may request that we delete your personal information, subject to certain exceptions.

   - Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

7. International Data Transfers

If you are accessing our services from outside the country in which our servers are located, please be aware that your information may be transferred internationally. By using our services, you consent to such transfers.

 8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

ERP Rocket’s services are not intended for children under 13, and we do not knowingly collect personal information from children under this age. If we learn that we have collected personal information from a child under 13, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ERP Rocket

Email: support@erprocket.com

Phone: 6307031889